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Terms of Service

Terms and Conditions

Terms & Conditions by the generator of the Deutsche Anwaltshotline AG.

Contractor

On the basis of these terms and conditions (AGB) comes between the customer and
overheat UG (limited liability)
Represented by David Odenthal & Daniel Schlicker
Address: Stürzenberger Weg 30, 51766 Engelskirchen
Tel: +49 (0) 2263/808 90 – 10
Fax: +49 (0) 2263/96 86 465
E-mail address: [email protected]

Commercial Register: Cologne
Commercial Register Number: HRB 83638
Sales tax identification number: DE298713844
, hereinafter referred to as provider, the contract concluded.

Contract

This agreement governs the sale of SaaS (Software as a Service) services through the provider’s online store. Because of the details of the respective offer, reference is made to the product description of the offer page.

Conclusion

The contract is concluded in electronic commerce via the shop system or via other means of distance communication such as telephone and e-mail. The offers shown represent a non-binding invitation to submit an offer by the customer order, which can then accept the provider.

The order process for concluding the contract includes the following steps in the software product:

  • Selection of the offer in the desired package variant
  • Press the button ‚Buy‘
  • Checking the order, entering the billing address, and selecting the payment method
  • Press the button ‚Buy now‘, ‚Continue to Paypal‘ or ‚Pay by credit card‘
  • Confirmation email with invoice that the order was executed

Orders can be placed in addition to the shop system via remote communication (telephone / e-mail), whereby the order process for the conclusion of the contract includes the following steps:

  • Call the order hotline / send the order mail
  • Receive the confirmation email with invoice

By sending the order confirmation the contract is concluded.

Contract

The contract is concluded for an indefinite period.

Prices

All prices are net prices excluding VAT.

Payment Terms

The customer has only the following options for payment: Invoice on delivery, direct debit, payment service (PayPal), credit card. Other payment methods are not offered and will be rejected.
The invoice amount is to be transferred in advance to the account specified there after receipt of the invoice, which contains all details for the transfer and is sent with the delivery. The invoice amount will be withdrawn by the provider by direct debit, on the basis of the direct debit authorization from the customer from the specified account. Using a fiduciary / payment service provider allows the provider and customer to process the payment between each other. The fiduciary service / payment service provider forwards the payment of the customer to the provider. Further information can be found on the website of the respective fiduciary service / payment service provider. When paying by credit card, the customer must be the cardholder. The credit card will be charged after the goods have been shipped. The customer is obliged within 7 days after receiving the invoice to deposit or transfer the amount shown on the account indicated on the invoice. Payment is due without deductions from the date of invoice. After expiry of the term of payment, which is thus determined by the calendar, the customer shall be in default even without a reminder.

Delivery

The software product will be activated immediately after receipt of the order and can be used directly by the customer. Shipping is not.

Guarantee

Consumers are entitled to the offered services a statutory warranty liability according to the relevant provisions of the Civil Code (BGB). If this is deviated, the warranty is based on the regulations set out in the General Terms and Conditions (GTC).

Contract text

The contract text is stored by the provider. The customer has the following possibility to access the stored contract text: retrieval on the homepage. This section can be found on the following page: https://shopstars.org/en/terms-of-service/. The customer can correct errors in the input during the ordering process. To do this, it can proceed as follows: After logging in under the menu item „Billing data“.

Right of Withdrawal and Customer Service

For customers who are entrepreneurs, the rules on distance contracts are not applicable. Therefore, these customers do not have a corresponding right of withdrawal due to distance contract. The provider does not concede such a synonymous. You can contact our customer service at the following times:
overheat UG (limited liability), David Odenthal, Stürzenberger Weg 30, 51766 Engelskirchen +49 (0) 2263/808 90 – 10, [email protected]
Opening hours: Mo. – Fr. from 9am – 5pm.

Disclaimer

Claims for damages of the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer raises these claims for damages. Excluded are claims for damages of the customer due to injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Prohibition on assignment and pledging

Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has demonstrated a legitimate interest in the assignment or pledging.

Language, Jurisdiction and Applicable Law

The contract is written in German. The further implementation of the contractual relationship takes place in German. It exclusively applies the law of the Federal Republic of Germany. For consumers, this applies only insofar as this does not restrict any statutory provisions of the state in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not a consumer, a legal entity under public law or a special fund under public law is the registered office of the provider.

Severability clause

The invalidity of any provision of these Terms and Conditions has no effect on the validity of the remaining provisions.